QUERIES
You have questions. Good. That's the brand. Here are the answers we're allowed to give. Can't find yours? Transmit a message.
/SHIPPING
Q_01Where do you ship?
Everywhere we can reach. Netherlands 1–2 business days, EU 2–5 days, rest of the world 5–10 days.
Q_02How much is shipping?
Free within the EU on orders over €100. Otherwise calculated at checkout based on your location.
Q_03Can I track my order?
Yes. You'll get a tracking link by email as soon as your order leaves us.
/RETURNS
Q_04What is your return policy?
Return unworn, unwashed items with tags within 30 days for a refund or exchange.
Q_05How do I start a return?
Use the link in your order confirmation email, or contact us with your order number.
/PRODUCT
Q_06How does the sizing work?
Most pieces are cut oversized. Take your normal size for the intended fit; size down for a closer fit. Each product page has a size guide.
Q_07What are the clothes made of?
Heavyweight cotton jerseys and fleeces (280–450 gsm), cotton ripstop and nylon. Material details are on every product page.
Q_08Will there be restocks?
Some pieces return. Some don't. Join the list on the ACCESS page to know first.
/THE OBVIOUS QUESTIONS
Q_09Are you a hacker group?
No. We make clothes. The aesthetic borrows from internet culture; the message is simply: think for yourself.
Q_10Is this a political brand?
Not in the party sense. We don't tell you what to think. We encourage you to think.
Q_11Why does the website look broken?
On purpose. The chaos is in the experience, the checkout is simple. If it's too much, set CHAOS LEVEL to LOW in the footer.
Q_12What does BAD_ID3A mean?
Hover over the logo. Read it the way a machine wouldn't.